Emergency Services

The 999 texting service provides a crucial lifeline for victims of domestic abuse who may not be in a position to make a voice call. This service is designed for those who find themselves in situations where speaking aloud could escalate danger or put them at greater risk.

Why Text 999?

In circumstances of domestic abuse, making a phone call may not be safe or possible. The texting service allows individuals to discreetly reach emergency responders for help. This is particularly important for:

Immediate Help: Victims can request assistance without alerting their abuser, potentially reducing the risk of further harm.

Hearing Impairments: It offers an effective means of communication for individuals who are deaf or hard of hearing.

Silent Support: Texting allows individuals to seek help without drawing attention to themselves in a volatile situation.

How to Use the Text 999 Service:

Register Your Number: To use the service, text the word "register" to 999. This will enable you to send texts for help.

Send a Text: In an emergency, text 999. Start with your location (including postcode, if possible) and provide a brief description of the situation.

Stay Calm and Available: Be prepared to respond to any follow-up questions from the emergency operator, as they may need additional information to assist you effectively.

Use Clear Language: Avoid abbreviations or slang to ensure your message is clearly understood.

Wait for a Response: The emergency services will reply to your text, so keep your phone accessible and stay patient.

Understanding how to use the 999 texting service can empower victims of domestic abuse to seek help quickly and safely when a voice call isn't an option. This vital resource offers reassurance and immediate assistance when it matters most.